Privacy Policy

Who we are

Technocrat Mouldings Pvt. Ltd. (Technocrat Machines) manufactures footwear sole moulding machinery and related equipment. Our works are at 967 M.I.E. Part A, Bahadurgarh 124507, Haryana, India (Near Delhi). For any privacy question, contact us at info@technocratmachines.com.

Information we collect

• Information you give us — when you message us on WhatsApp, call, email, or submit an enquiry or eBook request: your name, contact details, country, production requirements and any message content you choose to share.
• Usage information — basic, non-identifying data your browser sends (pages viewed, device and browser type) used to keep the site reliable and improve content.

How we use your information

• To respond to your enquiries and provide quotations, specifications and lead times.
• To send the materials you request, such as the eBook.
• To provide after-sales service, spares and support.
• To maintain, secure and improve this website.

We do not sell your personal information, and we use it only for the purposes above.

Cookies and analytics

• We use Google Analytics 4 to measure how this website is used. Its analytics cookies are set only after you choose Accept on the cookie banner. If you choose Reject, analytics stays off. The Google tag script is loaded from Google’s servers on every visit, but analytics stays switched off and no analytics cookies are set until you accept.
• Your choice is stored in your browser, so the banner is not shown again. To change it, clear this site’s data in your browser and the banner will appear again.
• A few functional items are also stored in your browser to remember form, popup and chat state: that the catalogue popup has been shown, that you have already sent an enquiry, the country used to pre-select the phone code, and your chat session and conversation while the tab stays open.
• We do not use advertising cookies. Videos are played through YouTube and the map on our Contact page comes from Google Maps; these services may set their own cookies when you use them.

Our enquiry forms run an automated check that helps tell real visitors from bots, and messages you type into the chat assistant are sent to an AI service provider so that it can generate a reply.

Sharing & third parties

We share information only as needed to operate: messaging platforms you choose to use (for example WhatsApp), our website hosting and analytics providers, and where required by law. These providers process data under their own terms and privacy policies.

Data retention & security

We keep enquiry and customer information only as long as needed to serve you and meet legal and accounting obligations, and we take reasonable measures to protect it. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Your choices

You can ask us to access, correct or delete the personal information you have shared, or stop contacting you, by emailing info@technocratmachines.com or calling +91 1276 267847.

Changes to this policy

We may update this policy from time to time. The latest version will always be posted on this page with a revised “last updated” date.